What is Emotional Intelligence?

EQ is a term created by two researchers – Peter Salavoy and John Mayer – and popularized by Dan Goleman in his 1996 book of the same name.

Many describe it as the ability to recognize, understand and manage our own emotions and understand and influence the emotions of others.

Did you know that emotions can drive our behavior positively and negatively? Learning how to manage those emotions and the impact they have on others is critical to our success. Some believe that our EQ is as important as our IQ.

Life is full of situations that require that we manage our emotions. We will be asked to deliver within deadlines that are often stressful. We may be required to deal with challenging relationships in the workplace and personally. Often our jobs require that we deal with setbacks, constant change, lack of resources and failure.

How do we handle each situation, and can we learn through the EQ process to deal with them with less stress?

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