I have worked with Ledge Rock Consulting on a number of different occasions and have found them to be of high value. Ledge Rock and the team engaged immediately with my company and its employees with the purpose of achieving our mutually stated goals. The Ledge Rock team was knowledgeable, energetic, engaging, and professional. I enjoyed watching them educate my sales team on the sales process, both in group settings and individually. They also provided excellent feedback on process and personnel that was extremely helpful to me and my management team.
I would absolutely consider using Ledge Rock again for future training needs.
The leadership retreat on Friday went extremely well! Everyone with whomI talked during the retreat and since has been most complementary. The staff seemed to learn much about themselves, their colleagues, and how to approach and communicate with others more effectively. Thanks again for your good and hard work and for all of the planning that goes into a successful event. You did a great job and we are most grateful!
Ledgerock was very instrumental in helping our organization to effect the important culture change necessary for embracing business and census development. Excellent training protocols, systems and a keen eye toward hiring quality people are all part of the package.
After engaging Ledgerock Consulting to handle our Lead Management we were assigned Jody Ashley to be our consultant. Unless you knew better you would think she has been an employee of Sugar Hill Retirement for years. Jody dove in with both feet. Immediately making an impact. She adds a personal touch that I believe is setting us apart from other retirement communities. She is personable, empathetic and truly cares. Though she is part of the Ledgerock family, we feel as though she is part of the Sugar Hill family.
Working with Ledgerock (Roni and Jody) has been one of the best decisions we have made this past year… Within 30 days of the beginning of their assignment our customer care ‘gap’ started to turn around. Jody Ashley is a top-notch professional – she cares, deeply, about the quality of her work. During the first month she contacted hundreds of leads. Jody is a “rock star” and we plan to have her stay with us!
Veronica has great enthusiasm and knowledge as it pertains to helping a company analyze and improve its' sales results. She understands how to integrate a sales process into a company's culture and how to get people to embrace this process and use it on a daily basis. I have personally seen what an enormous impact Veronica's work has had on large organizations with many, many moving parts and I can unequivocally recommend her services to any company seeking true behavioral change within its' sales culture.
Veronica was a mission driven, operations oriented executive, with whom I collaborated to drive improved performance in the marketing and administrative areas of HCR ManorCare. I recommend her highly.
Ledge Rock raised HCR ManorCare's sales and marketing programs to new levels. Her insight into Health Care and its nuances and the respect she brought to the field as well as that shown to those that worked with and for her raised her to a level of "true professionalism".
Jody represents the perfect formula for success. She identifies her vision and goal, organizes herself and others involved, guides everyone towards success by setting achievable objectives, and maintains a level of professionalism while showing her personable compassionate self.
Thank you for all of your support this past year. Jody was very helpful in getting our database back on track and new interest to Lake Forest Place. When I needed help, she was there, and I greatly appreciate it. As we know, it takes a village to market and sell this type of community. I’m thankful we had your great team!